Front Office and Reception

The Face of the business the responsibility of repeat custom lies in your people skills

Front Office Reception Apprenticeships

Do you love people? Do you love the variation of different members of the public day to day? Do you place a strong emphasis on customer care? Think about when you last visited a hotel. The receptionist staff can make or break a good holiday. If they are surely, you feel inclined to avoid them and don’t make the most of your trip. However if they are genuinely pleased to see you, you feel valued as a customer and vow to return. People skills are a must in this area, and if you can smile when all others around you are frowning, you’ll be a very good receptionist indeed.

Career Opportunities

There are many industries to choose from once you have this qualification, and businesses big and small are always looking for new faces to promote their service, and that face could be yours, you could be:

• Medical Receptionist
• Hotel Receptionist
• Front of House Manager
• Mechanical receptionist
• Bank Teller

The list is quite possibly endless, and with a Universal Training apprenticeship, you will have the foundations to build on that career that you always thought was beyond your reach. Raise your expectations and start your new career path today.

Qualifications

Your apprenticeship will ideally start at level 2 where you will gain a: Award Certificate incorporating all the practical and academic aspects and module options of your chosen career Diploma incorporating key skills which gives you the experience and basic skills you need to advance in any workplace not just your chosen path!

At level 3 you will gain a certificate and diploma by which time you will be considered as fully qualified.

You can start with an award that takes only months to complete and then work your way upwards if you are completely new to your field.

At Universal Training we are always seeking new apprenticeships that offer employer and students the best possible advantage to achieving their dreams, so please check back for more courses that will be added as soon as they become available.

Call us today on 0121 2851023 to chat to one of our advisors, and see what we can do for your future.